1. Our 7-Day Refund Promise
If you are not happy with a paid product, ask for a refund within 7 days of your purchase and we will refund you in full. You don't need to give a reason.
2. Products This Covers
- Full-Length Exam Pro: one-time payment, per state or for all states
- Flashcards Pro: one-time payment
- Study Coach Pro: a plan of 1, 3 or 6 months that renews automatically (see section 3)
All of these are digital products, delivered online right after payment. Nothing is shipped.
3. Study Coach Pro Renewals and Cancelling
Study Coach Pro renews automatically at the end of each plan period, at the plan's price, until you cancel.
- To cancel: email us from your account email address, at least 3 business days before your renewal date. We will confirm by email.
- After you cancel: you are not charged again, and Pro stays active until the end of the period you already paid for.
- If you forgot to cancel: ask within 7 days of the renewal charge. If you have not used Pro since that charge, we will refund it in full.
4. How to Ask for a Refund
Email support@electricianpracticetests.com or use our Contact page. Tell us the email address you paid with and which product you bought.
5. What Happens Next
- We reply within 2–3 business days.
- Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show the money.
- Your access to the refunded product ends when the refund is made.
6. Payment Problems
If you were charged twice, charged the wrong amount, or paid but could not get access and we cannot fix it, we will refund the incorrect charge, even after 7 days. Please contact us so we can sort it out.
7. When a Refund May Be Declined
- The request comes more than 7 days after the purchase or renewal, unless section 6 applies.
- We see abuse of this policy, such as repeated buy-and-refund activity or copying our content.
Not passing a licensing exam is not, by itself, a reason for a refund after the 7 days. If a product page shows a pass guarantee when you buy, that guarantee applies under the conditions shown there.
8. Your Legal Rights
Nothing in this policy limits any consumer rights you have under the law where you live.
9. Related Pages
See also our Terms of Use and Privacy Policy.